Ministerio de Juventud e Infancia Home Procedures Childhood and Adolescence INJUVE – Youth Institute Data protection Web accessibility, complaints and suggestions Administrative appeals Reuse of public sector information Generic form Services Query of Units and Offices in DIR3 Cl@ve Registration Offices General Electronic Register Registration Office Appointment at the Registration Assistance Offices Certificate and Signature Validation Headquarters What is Electronics Headquarters? Official date and time Calendar of business days Regulation Help FAQ Technical requirements Contact Private area
Childhood and Adolescence

Procedures of the General Directorate of Children’s and Adolescents’ Rights

INJUVE – Youth Institute

Procedures of the Youth Institute

Data protection

Exercise of Personal Data Protection Rights of the Ministry of Youth and Childhood

Web accessibility, complaints and suggestions

Procedures on web accessibility, complaints, and suggestions

Administrative appeals

Submission of administrative appeals

Reuse of public sector information

This procedure allows the request for the use of documents held by the Ministry.

Generic form

For submitting requests, writings, and communications not associated with standardized procedures of the Ministry of Youth and Childhood, this can be done by accessing the General Electronic Registry (REG).

Access your private area
Query of Units and Offices in DIR3

Query of Units and Offices in DIR3

Cl@ve Registration Offices

Information about Cl@ve Registration Offices

General Electronic Register

Access to the General Electronic Register

Firma electrónica
Access

  1. Choose the procedure from the top menu or the one at the bottom.
  2. Authenticate by clicking the ACCESS button, which will take you to the Cl@ve access page.
  3. Once authenticated through any of the Cl@ve methods, you will be granted access to a form.
  4. Fill out the corresponding form.
  5. The application will notify you by email when your procedure has started after completing the process.
  6. Once the process is completed, the application may provide you with a registration receipt and an (authentic) copy of the application with a CSV (Secure Verification Code).
  7. Later, in the "My Files" menu, you will be able to retrieve your application, communications, requirements, or resolution, etc.

The Electronic Registry will automatically issue a receipt confirming the submission of the document, application, or communication in question, which will include the data provided by the applicant, the date and time the submission was made on the server, and a registration number for identifying the transaction.

This receipt consists of an electronic file signed with the Ministry of Youth and Childhood's web server certificate, which guarantees the non-repudiation of the data provided by the applicant. It is very important to save this file.

You can validate the electronic signature of the receipt issued by the Electronic Registry using the Valide platform.

In the "My Files" tab of the main menu of the electronic headquarters, you can see a list of the requests made and download the receipt for each of them. For those files you cannot find in that tab, you must access the procedure "Consult My Files."

A digital certificate allows the identification of its holder. It ensures the identity of the person establishing the electronic communication, and if used to sign data, it guarantees that the data has not been modified, as well as the identity of the signer.

For example, on the CERES website, you will find information about what a digital certificate is.

See more frequently asked questions
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